Frachtbox team

How To Become A Customs Consultant?

Published 01 Sep 2020

How To Become A Customs Consultant?

How to Become a Customs Consultant?

A job as a Customs Consultant falls under the broader career category of Customs Brokers.

Job Description for Customs Brokers : 

·         Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods.

·         Determine and track duties and taxes payable and process payments on behalf of client.

·         Sign documents under a power of attorney.

·         Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications.

·         Coordinate transportation and storage of imported goods.


Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.



Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.


Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.